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Chicago, Illinois 216 East Ontario, Chicago, Illinois 60611 216 E. Ontario St, Chicago, IL 60611
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  • A: Please contact Susan Selim, Front Office Manager, with any billing questions. She can be reached at 312-787-3777 or sselim@smashotels.com to help resolve any concerns or issues.
  • A: We accept MasterCard, Visa, American Express, Diners Club, cash, and a pre-paid company check (must be received 2 weeks prior to check-in. We DO NOT accept personal checks) to pay for guest room charges. If you choose to pay for your stay with cash or company check, $100.00 cash per night is required to be held for incidental charges.
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