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Chicago, Illinois 216 East Ontario, Chicago, Illinois 60611 216 E. Ontario St, Chicago, IL 60611
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  • A: At the Fairfield Inn & Suites Chicago Downtown, check in is at 3:00 pm and check out is at 12:00 pm. The hotel is more than happy to hold your luggage before or after check in/out times if needed as complimentary service.
  • A: Marriott International has a smoke-free policy. If a guest smokes in the hotel, he or she is penalized a $250 deep-cleaning fee. We take pride in a clean, smoke-free environment for all our guests to enjoy comfortably.
  • A: We are pleased to offer complimentary Internet access in all public spaces and guest rooms. Guest rooms also have complimentary wired Internet access, if needed.
  • A: Yes. Our fitness center is open from 6am-11pm, with keyed access for guests. The gym is located on the 2nd floor of the Fairfield Inn & Suites Chicago Downtown, and equipped with 3 treadmills, 2 elliptical machines, free weights, benches, an s weight machine. The fitness center is open for guest use from 6am-11pm every day. Planet fitness passes available, fees may apply.
  • A: Our business services are located on the main floor in our lobby. We have 2 computer kiosks with printing capabilities. Additional services or requests can be accommodated at the front desk such as copies and faxing.
  • A: Yes, we have ADA accessible rooms available upon request. It is highly recommended to contact the hotel in advance when requesting an ADA accessible room. We have 3 double/doubles and 2 suites with roll-in showers.
  • A: We would be happy to receive a package on your behalf. Please notate on the package that you are a guest at the hotel, including your arrival date, so we can have your package ready upon your arrival to the hotel.
  • A: An ATM is located in the lobby of the hotel on the main floor near the Front Desk. The ATM charges a $3.00 fee for use.
  • A: We include a delicious hot breakfast complete with scrambled eggs and pork sausage, complimentary Wi-Fi internet access, complimentary access of the fitness and business centers, and complimentary local phone calls.
  • A: The Fairfield Inn & Suites Chicago Downtown/Magnificent Mile offers a complimentary breakfast buffet with hot and cold foods on the 2nd floor, from 6:00 am -10:00 am.
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